Regional spill hotline feasibility

King County is leading a regional effort to conduct an alternatives and feasibility analysis of a regional or statewide single reporting hotline for spills to stormwater systems.

Project description

Across the region, there are a variety of ways that municipalities can report a spill. This results in some challenges with coordination and possibly less efficient responses. King County is investigating whether a single regional hotline could be used to gather all the spill information in one place. The study will explore if a single hotline can: 

  • Reduce confusion and improve response times to spills.
  • Standardize response, reporting, data collection, and staff training.
  • Promote assistance on large and cross-jurisdictional spills.
  • Provide uniform standards for notification and requesting state resources.


  • Interview/survey municipal and state spill report/response program staff to understand overarching trends and solutions.
  • Research existing reporting services/software to identify potential resources.
  • Develop recommendations for development or identification of a customizable database and linked phone system.

Project tasks and deliverables

Scope of workRegional spill hotline FAQs​; Amendment 1

Task 1: Project management and semi-annual reports

Task 2: Municipal and state research

Task 3: Systems research

Task 4: Data analysis and report