King County is leading a regional effort to conduct an alternatives and feasibility analysis of a regional or statewide single reporting hotline for spills to stormwater systems.
There are a variety of ways that municipalities can report a spill across the region. This results in some challenges with coordination and possibly less efficient responses. King County is investigating whether a single regional hotline could be used to gather all the spill information in one place. The study will explore if a single hotline can:
- Reduce confusion and improve response times to spills.
- Standardize response, reporting, data collection, and staff training.
- Promote assistance on large and cross-jurisdictional spills.
- Provide uniform standards for notification and requesting state resources.
- Interview/survey municipal and state spill report/response program staff to understand overarching trends and solutions.
- Research existing reporting services/software to identify potential resources.
- Recommendations for development or identification of a customizable database and linked phone system.
Project Tasks and Deliverables
Scope of Work; Regional Spill Hotline FAQs
Task 1: Project management and semi-annual reports
Task 2: Municipal and state research
Task 3: Systems research
- Deliverable 1.1 Semi-annual status report
- Deliverable 1.2 Quarterly Meeting Agenda & Notes
Task 4: Data analysis and report
- Deliverable 3.1 Technical memo on service options and recommendations
- Deliverable 4.1 Source ID Meeting Agenda & Notes
- Deliverable 4.2 Report Outline
- Deliverable 4.3 Draft Report
- Deliverable 4.4 Final report
- Presentations (2)