Across the region, there are a variety of ways that municipalities can report a spill. This results in some challenges with coordination and possibly less efficient responses. King County is investigating whether a single regional hotline could be used to gather all the spill information in one place. The study will explore if a single hotline can:
- Reduce confusion and improve response times to spills.
- Standardize response, reporting, data collection, and staff training.
- Promote assistance on large and cross-jurisdictional spills.
- Provide uniform standards for notification and requesting state resources.
- Interview/survey municipal and state spill report/response program staff to understand overarching trends and solutions.
- Research existing reporting services/software to identify potential resources.
- Develop recommendations for development or identification of a customizable database and linked phone system.
Project tasks and deliverables
Scope of work; Regional spill hotline FAQs
Task 1: Project management and semi-annual reports
- Deliverable 1.1 Semi-annual status report
- Deliverable 1.2 Quarterly Meeting Agenda & Notes
Task 2: Municipal and state research
Task 3: Systems research
Task 4: Data analysis and report