Customer survey results

As part of our core services, we issue environmental permits to individuals, businesses, and corporations. We also inspect businesses required to comply with Washington’s environmental laws and rules.

To ensure our services and interactions with our regulated customers continuously meet our standards, we conduct a survey to gather their feedback on a regular ongoing basis. Our latest survey results are below.


Customer interactions with Ecology from July 1, 2021 to December 31, 2021. To request the survey results in an accessible format, please reach out to the accessibility contact below.